Terms and Conditions
1.Introduction : Welcome to Progno Health Solutions India Pvt Ltd (hereinafter referred to as “Progno Health,” “we,” “us,” or “our”). These terms and conditions govern your use of our website, products, and services offered through our online portal. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions. Please read them carefully before using our services.
2.Health Services Offered : Progno Health Solutions India Pvt Ltd operates as a health aggregator providing various health services including but not limited to health packages, diagnostic tests, doctor consultations, online consultations, pharmacy services, and other related services (collectively referred to as “Services”).
3.Eligibility : By accessing or using our Services, you represent and warrant that you are at least 18 years of age and capable of entering into a legally binding contract under applicable Indian laws.
4.Registration and Account : In order to access certain features of our Services, you may be required to register an account with us. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
5.Service Availability : Our Services are available within India, specifically in Maharashtra’s Pune city, unless otherwise specified. We reserve the right to limit the availability of our Services to any person, geographic area, or jurisdiction at any time and in our sole discretion.
6.Pricing and Payments : Prices for our Services are subject to change without prior notice. All payments for Services must be made in Indian Rupees (INR) unless otherwise specified. We accept payment through various modes including online payment gateways, cash on delivery, and other methods as deemed appropriate.
7.Health Packages and Tests : All health packages and diagnostic tests offered through our Services are provided by authorized healthcare providers and laboratories. Results may vary and are subject to interpretation by qualified medical professionals.
8.Doctor Consultations and Online Consultations : Doctor consultations and online consultations are facilitated through our platform with qualified healthcare professionals. It is important to note that these consultations are for informational purposes only and should not replace professional medical advice, diagnosis, or treatment.
9.Pharmacy Services : Pharmacy services provided through our platform are offered in compliance with applicable laws and regulations. Prescription medications will only be dispensed upon submission of a valid prescription from a licensed healthcare provider.
10. Disclaimer of Warranties : While we strive to provide accurate and reliable information and services, we make no warranties or representations about the accuracy, reliability, completeness, or timeliness of our Services. Your use of our Services is at your own risk.
11.Limitation of Liability : In no event shall Progno Health Solutions India Pvt Ltd, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our Services.
12. Governing Law and Dispute Resolution : These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
13.Modifications to Terms : We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any such modifications constitutes your acceptance of the revised terms and conditions.
14.Contact Us : If you have any questions or concerns about these terms and conditions, please contact us at 9510650660 or mail us at support@prognohealth.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions